About Us
Founded in 2005 by Nichola McChrystal, Crystal Health Group pioneered ethical DNA testing through a network of DNA Clinics, offering face-to-face appointments. We specialise in DNA, drug, and alcohol testing services, along with occupational health solutions like workplace medicals. Our network now spans over 100 locations across the UK, with our head office in Manchester coordinating all tests, laboratory analysis, and sample collection appointments.
About Crystal Health Group
Recognition
Nichola McChrystal remains actively involved in the development of Crystal Health Group, providing expert advice and support to clients. She offers evidence at employment tribunals, representing both employees and employers, and her testimony was crucial in securing a successful outcome for one employee. Nichola has also facilitated DNA testing for long-lost families, featured in the BBC documentary Family Finders.
Her contributions and business success earned her the Women in Business Young Entrepreneur of the Year award in 2014, which she dedicated to her Mum and Nan.
About Crystal Health Group
Values
Strong values define our business and guide our strategic goals. We have established a set of Values and Behaviours that outline the professional conduct we expect from our employees.
Developed by our senior management team and staff, these values are integral to our recruitment and retention framework. We are committed to continually developing our employees by assessing and rewarding their performance.
About Crystal Health Group
Client Engagement
Engaging with our clients is essential for building lasting business relationships. Your feedback has highlighted key priorities, including:
- Minimal disruption to business operations
- Compliance with GDPR and robust chain of custody procedures
- Accreditation for producing court-admissible test reports
- An efficient appointment process with local coverage across the UK
Our aims
At Crystal Health Group, we strive to deliver convenience, confidence, and support to all our clients. We will achieve this by:
Convenience
We maintain a comprehensive network of local clinics and mobile sample collection services across the UK. We continually identify and address any gaps in our network to enhance accessibility.
Confidence
We uphold high standards through ISO certification and industry-specific accreditations like RISQS. We comply with GDPR and adhere to the Human Tissue Act 2004 in our sample collection. Our commitment to continuous improvement drives us to work with new accreditation bodies in the occupational health sector.
Support
We provide post-testing support, including counselling services at selected clinics, expert witness, and medical review services. Our Clinical Account Manager team offers ongoing advice based on test and medical results.
Why choose Crystal Health Group?
Accreditation
Our commitment to quality, protecting your personal data and the environment, means you can be confident in our testing service.
Head Office
Crystal Health Group
The Old Chapel
Manchester
M30 0NG